Are you licensed to transport my horses?

• Yes, we are licensed Motor Carrier for all of the lower 48 states and are fully insured.
  DOT # 1398406 - MC # 531069

What kinds of payment are accepted?

• Deposits: A deposit of at least 50% of the shipping fee must be received in advance to reserve your stalls. This should arrive at our office at least 7 days prior to the trips departure date. We accept cash, money orders, certified checks, cashiers checks, business or personal checks and wire transfers. Deposit checks must clear our bank before the trips departure date.
  
• Balance: The balance must be paid at pick-up or at delivery PRIOR to unloading any horses. No exceptions to this. Only Cash or a cashiers check will be accepted.

How much time is allowed for loading?

• We allow 30 minutes for loading. Waiting time at the barn for the pick-up or a delivery person is charged at $50 per hour after the first half hour. The same charge applies for horses which take longer than 30 minutes to load.

Do box stalls cost more?

• If you specify box stalls, that charge is included in your quote. Cost of box stall depends on the shipping location. Box stalls are suggested for mares with foals or for foals or weanlings that may want to lie down during the trip.

What else might result in an extra charge?

• A difficult access road if not disclosed in original quote request.
• Our rig is about 60 feet long and 8 feet wide. The truck needs a vertical clearance of about 12 feet below overhanging signs or tree branches. If you have any doubt about accessibility, please call our office in advance to discuss. It is the driver's decision as to whether an access point is safe. It may be necessary to walk a horse to a truck that cannot enter (or exit) an access point.
• A change of location for pickup or delivery
• Tack transportation - charges may range from $25 to $100. If tack is not indicated in the quote the driver makes decision whether to haul tack.
• As noted above, there may be a $50 per hour loading/ unloading charge if the scheduled 30 minute loading/ unloading time allowance is exceeded.
• Any damage to the trailer or equipment caused by your horse.
• A fee of $75 will be applied for any returned checks.

What if I have to cancel?

• More than 72 hours prior to the scheduled departure from our base - $50 processing fee.
• Less than 72 hours but more than 24 hours of the scheduled departure from our base - 25% of the total shipping fee.
• Within 24 hours of the scheduled departure from our base - 50% of the total shipping fee.

What about insurance?

• Horse owners/shippers are responsible for providing insurance for their horses and equipment. Owner shall provide proof of current horse mortality insurance or elect to assume all risks. (See details in the AES Transport Agreement )

What do I need to provide?

• Health Certificate (Required for all horses crossing state lines- good for 30 days)
• Current (less than one year) negative Coggins (EIA) Test
• BRAND INSPECTION and certification ~ Several Western and Midwestern states require a brand inspection to be done. This assures the horse owner and buyer that the horses brand is legally transferring ownership. This process can be time consuming and is ONLY necessary if the state of origin requires it. Please allow enough time as the laws are very strict in some states. The states requiring such inspections (That I'm aware of) are:
  Arizona Nebraska Utah, Colorado, Nevada, Washington, Idaho, New Mexico, Wyoming, Montana & Oregon
• Shipping boots and blanket(s) if desired, must be on horse prior to loading time.
• One bale of hay per horse.
• Shavings or straw if you would like bedding for your horse.

Other questions? Just ask us! Call or email us and
we'll be happy to provide prompt answers.

©2003 American Equine Services -All rights reserved.